Contact us

Updated 30 September 2016

Danish Medicines Agency

Axel Heides Gade 1
2300 Copenhagen S
dkma@dkma.dk
Tel. +45 44 88 95 95
Fax: +45 44 88 95 99

The Danish Medicines Agency can receive emails with a maximum size of 25MB.

Press contact
Press Officer
Solveig Røigaard-Petersen
Tel. +45 72 22 77 94
sorp@dkma.dk

Opening hours and telephone hours

Monday to Friday, from 9.30am to 3pm

The best times to call us:

Waiting time on the main telephonenumber

Licensing of medicines

Mailboxes within the area of medicines licensing

Reimbursement matters

Email: medicintilskud@dkma.dk
Tel: +45 44 88 96 96

Medicine Prices

A special service hotline takes calls for Medicine Prices every other Monday between 3pm and 4.30pm in the weeks when pharmaceutical companies must notify changes in prices and packages. In 2016 and until 2020, the hotline is open on Mondays in odd weeks, except on public holidays.

Tel.: +45 44 88 96 94

Entrances

 

Parking

To park on the parking deck or in the underground car park (access via Erik Eriksens Gade), you need to buy a parking ticket in the ticket machine. The price is DKK 10 per hour.

You cannot park in parking spaces where signs indicate that a parking permit is required.

There is free parking in the streets around the Danish Medicines Agency. The blue lines (labelled 'fri parkering') on the map below indicate where you can park free of charge. 

The information about parking on this website is indicative. The signs in the area specify all applicable parking restrictions.

Disabled parking bays

There is a disabled parking bay at the Main entrance – the reception at Axel Heides Gade 1. The doors to the reception are open during opening hours.

Wheelchair users – handicap lift

At the Main entrance – Axel Heides Gade 1 – there is a handicap lift from the entrance door to the reception desk.

 

Delivery of goods

Goods can be delivered to the Danish Medicines Agency, Monday to Friday, from 8.30am to 3pm.

If you are to deliver goods to the Danish Medicines Agency, drive up the slope from the street Erik Eriksens Gade.

There are different entrances to use depending on the type of goods being delivered:

  • Entrance 4 – Delivery of goods in general
  • Entrance 7 – Deliveries to the canteen
  • Entrance 9 – Deliveries to the laboratory

Letters

Letters can be handed in at the reception desk (Entrance 1) during opening hours: Monday to Friday, from 9.30am to 3pm, or can be left in the letterbox outside the Main entrance at any time. The letter box is emptied Monday to Friday at 8.30am.

We do not receive urgent deliveries by courier outside our opening hours, unless personal receipt and delivery has been agreed directly with the recipient.