XThis page contains elements that are not optimised for mobile viewing. Click the link below to view the page in desktop mode.
Desktop mode

Illegally imported medicines bought from Biovea.com

03 April 2017

In recent days, a number of people have contacted the Danish Medicines Agency because medicines they bought online from Biovea have been seized.

The seized medicines were dispatched from the USA, and import of medicine from the USA is illegal for Danish citizens.

Medicines can only be bought legally online if they are dispatched from another EU country or one of the EEA countries (Iceland, Lichtenstein and Norway), and if these requirements are met:

  • The medicine must be for your personal use (you are not allowed to buy medicine and resell it)
  • The medicine must not be for veterinary use
  • The medicine must not contain doping or euphoriant substances

It appears from Biovea’s website that they send medicines from an EU country, but in many cases this is not correct.

The Danish Medicines Agency is aware of this problem, but since Biovea has no presence in Denmark, we cannot put an end to their activities.

If the Danish Customs and Tax Administration (SKAT) has stopped your parcel containing medicine bought from Biovea’s website, SKAT will send you a parcel certificate with a P number (SKAT’s case number) and an information sheet from the Danish Medicines Agency, which contains information about the next steps.

The Danish Medicines Agency receives a copy of the parcel certificate from SKAT, and the seized medicine is handed over to us for further assessment.

We will send you a letter, a consultation, to inform you about the rules and ask for your comments.

Subsequently, we will send you our assessment of whether the medicine you bought was illegally imported into Denmark.

If it turns out that the import was illegal, we will give you an explanation.

More information and good advice

Buying and selling medicines online

Did you get answers to your questions?

Please tell us how we can improve our website?