Notification of medicines supply failure

Updated 16 July 2015

Pharmaceutical wholesalers must inform the Danish Medicines Agency if they are unable to supply product numbers included on the current list of prices etc. of medicines ('Medicine Prices').

We use the information to set new reimbursement prices for groups in which the cheapest medicine cannot be supplied. This takes place on a daily basis.

How to report a supply failure

Wholesalers must notify the Danish Medicines Agency of supply failure by means of an XML file. You can see an example of such an XML file (in Danish only).

The XML file must be sent by email to leveringssvigt@dkma.dk before noon on working days.

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