Who to contact about status of the product

Updated 12 April 2013

If you need further advice

You are welcome to contact us by sending an email to our Borderline Team, Send an email. Please provide the following details:

  • name and contact details, e.g. email address, postal address or telephone number,
  • are you seeking general guidance or specific advice?
  • what product does your enquiry concern?
  • how is the product marketed, and which substances does it contain?

If your product is not yet marketed, we can issue a written guiding statement on the status of the product free of charge as well as offer general advice.

When can you expect a reply?

There are quite many companies and individuals that seek information about medicinal product and borderline products. We will return with a reply as soon as possible, as allowed by the work load in the area.