DKMAnet: Access - questions and answers

How does a company gain access to DKMAnet?

All users must authenticate themselves using a digital ID to log in to DKMAnet. Employees of Danish companies must use MitID Erhverv, which the company can order from MitID Erhverv.

Employees of companies without a Danish CVR number must obtain a Closed User Group Certificate (CUG) issued by the Danish Medicines Agency: Order for Closed User Group Certificate (CUG).

Once a user has obtained a digital ID for logging in to DKMAnet, the company must be registered on DKMAnet. Access to DKMAnet is granted by appointing a security administrator and submitting the following form to the Danish Medicines Agency: Form for Appointment of Security Administrator.

Please note that the signer of the form must be authorized to legally bind the company, and documentation of this authorization, such as a certificate of authority from the business register at the place of registration, must always be included. If the company requires multiple signatories, all relevant individuals must sign the form.

The Danish Medicines Agency reserves up to 14 days to process the form. However, in most cases, the form is processed within a few days, allowing the company to gain access to DKMAnet promptly.

What is MitID Erhverv?

MitID Erhverv is a digital ID for all types of organizations in Denmark, including companies, associations, and authorities. It enables employees and users to log in to public self-service solutions.

MitID Erhverv replaced the NemID Employee Signature, which ceased operations on October 31, 2023.

How do you acquire MitID Erhverv?

Connecting and setting up your organization in MitID Erhverv is done directly through MitID Erhverv.

For support or questions related to MitID Erhverv, please contact MitID Erhverv support.

Obtaining a Digital ID for employees of companies without a Danish CVR number:

Employees of companies without a Danish CVR number must obtain a Closed User Group Certificate (CUG) from the Danish Medicines Agency to access DKMAnet.

To order this certificate, complete the form Order for Closed User Group Certificate (CUG) and send it to the Danish Medicines Agency, which manages the issuance process. Once the form has been processed, the user will receive an email confirming issuance and providing a link to an online installation guide in English.

If a user needs access to multiple companies in DKMAnet, an CUG must be ordered for each company.

Do all users of DKMAnet need a Digital ID?

All DKMAnet users must authenticate themselves using a digital ID to log in.

A digital ID is personal and linked to the individual user. Therefore, all users must be registered on DKMAnet with their own personal account to which the digital ID is connected. Sharing accounts between employees is not permitted.

The system’s security ensures that a digital ID used by a security administrator cannot simultaneously serve as identification for a company user in another company.

Companies with a Danish CVR number must order digital IDs directly through MitID Erhverv.

Companies without a Danish CVR number must order digital IDs (Closed User Group Certificates) through the Danish Medicines Agency by submitting the form Order for Closed User Group Certificate (CUG) for logging in to DKMAnet.

How do I find my RID number?

To locate your RID number, you must have set up a MitID Erhverv or installed a Closed User Group Certificate.

If logging in with MitID Erhverv, please contact your company’s MitID Erhverv administrator for your RID number.

If using an CUG, follow these steps:

• Go to the login page at www.dkmanet.dk.
• Select the Login with Closed User Group tab.
• Click Browse and choose the named HTML file received from the Danish Medicines Agency.
• Click Open and then Show Details.
• Your RID number will appear in the top line.

Who can be registered as a user of DKMAnet?

DKMAnet currently supports the following services:

• Submission of changes to prices or packages of medicines.
• Upload of package leaflets for medicines.
• Application for general reimbursement.
• Application for and changes to clinical trials.
• Follow-ups on adverse reaction reports.

If your company needs to use one of the above services, you can register as a DKMAnet user. Please note that the list of services is continually expanding, so the user base may also grow.

For questions about eligibility, contact DKMAnet - Support via Send an email or at +45 44 88 95 25.

What is a company number?

A company number is the unique ID assigned to your company by the Danish Medicines Agency. It links your company’s access to DKMAnet with the information displayed in the system.

If your company changes its name or address, a new company number will be issued. To gain access to this new number, the security administrator must submit a new Form for Appointment of Security Administrator with the updated company number.

What is a CVR number?

A CVR number is a unique identifier for companies in Denmark, registered in the Central Business Register (www.cvr.dk). Foreign companies without a CVR number should not include one in their forms, as CVR numbers are exclusive to Danish companies.

Why do we need to state the company’s CVR number?

When logging in to DKMAnet, the system checks your access permissions based on your digital ID. This connection is established using three key elements:

• Your digital ID (RID number).
• Your company’s CVR number.
• The company number(s) registered with the Danish Medicines Agency.

If any of this information is missing or incorrect, your registration cannot be processed.

My company has two company numbers – can this be changed?

If your company has two company numbers, you can ask the Danish Medicines Agency to change the medicines' association to two companies, linking them to one company number only. To do so, you must submit a variation application.

You can find out more about variation applications under: Application for variations.

Your company is not required to submit a variation application if you have documentation that the information you wish to transfer from one company number to another has been registered incorrectly.

Perhaps you consider the information incorrect compared to your previously submitted application or perhaps a variation application is presently being reviewed by the Danish Medicines Agency. Please contact the Danish Medicines Agency on +45 44 88 95 95 or Send an email for information on how to proceed.