DKMAnet: Access - questions and answers

Updated 24 May 2017

How does the company gain access to DKMAnet?

To gain access to DKMAnet, the user must have a digital employee signature or a CUG signature (foreign users) installed, and then the user must be given access to DKMAnet.

The company requests access to DKMAnet by submitting the following form to the Danish Medicines Agency:

Form for appointment of security administrator

The Danish Medicines Agency has 14 days to process the application, but most often we will be able to do so within a few days after which access to DKMAnet is established.


What is a digital employee signature?

Nets DanID's Employee Signature is normally referred to as a digital signature or a digital certificate.

The difference between an employee signature and the signatures used for private purposes, for instance for self-service at the Danish tax authorities, is that the former type can only be ordered by stating a valid CVR number and it thus assumes that the employee who is to use the employee signature has been authorised to do so.


How do you get an employee signature?

How to get an employee signature for Danish security administrator and users: Employee signatures are ordered from DanID. This can be done online on www.nets-danid.dk.

So far, in Denmark the signatures are free of charge, and thus, there are no attached fees. If the appointed Security Administrator or future company users already have an employee signature for work-related use, this can be used to access Prices & Packages.

How to get an employee signature for foreign security administrator and users:

Employee signatures for both security administrator and company users employed by a foreign company must be ordered from the Danish Medicines Agency.

This is done by completing the Order for Closed User Group Certificate form and submitting it to the Danish Medicines Agency, which administers the allocation of a CUG – Closed User Group Certificate.

The security administrator will subsequently receive an email confirming the allocation together with a link to an online installation guide. The same procedure applies when companies abroad need employee signatures for other company users.


Which DKMAnet users must have a digital employee signature?

All users of DKMAnet must have a digital employee signature. When your company is connected and thus gains access to DKMAnet, you need to state the appointed security administrator's employee signature ID number (RID number) on the form. To find the RID number, you must first install the digital signature.

A digital signature is personal, and therefore, any other users in the company which the security administrator may appoint must have a digital signature. Please also note that this also applies to persons registered as security administrators for other companies.

The system security level ensures that a digital signature used by one security administrator cannot be used as identification for someone who is a company user for another company.

If your company has a Danish CVR number, you can order your employee signature from DanID. This can be done online at www.digitalsignatur.dk.

If your company does not have a CVR number, you can order the signature via the Danish Medicines Agency on the Order for Closed User Group Certificate


How do I find my employee signature's RID number?

Once you have installed your employee signature on your computer, do the following to find the RID number: Open an Internet browser and select Tools > Internet options > Content > Certificates.

You then select the certificate required (more than one certificate may be installed) View > Details > Subject. Please note that it is not the same as a PID number.


Who can be registered as a user of DKMAnet?

DKMAnet currently offers the following possibilities:

  • Submission of changes to prices or packages of medicines
  • Upload of package leaflets for medicines
  • Applications for general reimbursement
  • Applications for authorisation of retail distribution

If your company needs to use one of the above services, you can get a user ID for DKMAnet. Note that the list of services is expanded continuously, and thus the target group is expanded with it.

If you are unsure whether you can be registered as a user of DKMAnet, please contact DKMAnet Medicine prices on Send an email or +45 44 88 95 95.


What is a company number?

A company number is the Danish Medicines Agency's unique ID number for your company. The company number is the number which the Danish Medicines Agency uses to identify your company. Your company's medicines are registered under this number.

The linkage between your company's access to DKMAnet and the information shown in DKMAnet is established using the company number which the Danish Medicines Agency has assigned to your company.


What is a PID number?

A PID number is the ID number of personal digital signatures, whereas an employee signature has a RID number. Thus, you CANNOT use your personal signature to gain access to DKMAnet – Prices & Packages, but need to have an employee signature, which you order from Nets DanID.

Once you have installed your digital signature on your computer, do the following to find the RID number: Open an Internet browser, select Tools > Internet options > Content > Certificates.

You then select the certificate required (more than one certificate may be installed) View > Details > Subject. Please note that a RID number has 13 digits.


What is a CVR number?

A CVR number is a unique number for identification of companies in Denmark. CVR numbers are registered in the Central Business Register of the Danish Commerce and Companies Agency, see www.cvr.dk.

You do not need to state the CVR number in the forms if your company is a foreign company, as the CVR numbers are reserved for Danish companies.


Why do we need to state the company’s CVR number?

When you log in to DKMAnet, the system checks which information you have access to using your digital signature.

The linkage between you and your company's product range is established by means of the ID number (RID number) of the digital employee signature, the CVR number of your company and the company number(s) we have assigned to your company. For this reason, the Danish Medicines Agency needs these particular details, when we register your appointed security administrator.

If any of this information is missing, or the information that we have registered on the company (name, address, product range) is erroneous, we cannot register you in the system.


My company has two company numbers – can this be changed?

If your company has two company numbers, you can ask the Danish Medicines Agency to change the medicines' association to two companies, linking them to one company number only. To do so, you must submit a variation application.

You can find out more about variation applications under: Application for variations.

Your company is not required to submit a variation application if you have documentation that the information you wish to transfer from one company number to another has been registered incorrectly.

Perhaps you consider the information incorrect compared to your previously submitted application or perhaps a variation application is presently being reviewed by the Danish Medicines Agency. Please contact the Danish Medicines Agency on +45 44 88 95 95 or Send an email for information on how to proceed.

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